Privacy Policy

Privacy Policy

for Prana IT Services Pvt.Ltd

What information do we collect?

When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.

How do we collect information?

We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.

Cookies & Tracking

We use cookies and analytics tools to personalize your experience and improve site performance. You can manage cookie preferences via your browser settings.

Data Retention

We retain data for as long as necessary for legal, contractual, and business needs. You may request deletion of your data, subject to applicable laws.

Data Sharing & Disclosure

We do not sell or rent your personal data. We may share it with:

  • Trusted partners and service providers under NDA

  • Government or regulatory authorities as required by law

  • Internal teams for operational purposes

Your Rights

As a user, you have the right to:

  • Access or correct your personal data

  • Withdraw consent or object to processing

  • Request data deletion or portability

  • File complaints with relevant authorities

Confidentiality

We will not be responsible for the privacy of data collected by websites not owned or managed by Charity, including those linked through our website.

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be reflected on this page with a revised date. Continued use of our website implies acceptance of updates.

Making a complaint

If you are not satisfied with the response, please contact us at info.help@pranaits.in with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.